BTS Enterprises, Inc. ("BTS") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website and SMS communications
1.0 Information We Collect
1.1. We may collect personal information that you voluntarily provide to us, including:
Name Email address Company name
Phone number Residential address Business Address
Mobile Number Service-related details Business Contact
1.2. This information is collected when you:
– Submit a form on our website
– Enter into a service agreement or contract
– Request information or technical support
– Communicate with us directly
2.0 How We Use Your Information
2.1. We use the information we collect to:
– Provide technical support and customer service
– Send service updates and notifications
– Schedule and confirm appointments
– Respond to inquiries
– Improve our services
3.0 SMS Communications
3.1. If you provide your mobile number, you consent to receive conversational SMS messages from BTS Enterprises.
These messages may include:
– Support updates
– Service notifications
– Appointment reminders
– Troubleshooting communications
Message frequency may vary.
Message and data rates may apply.
3.2. Your mobile number will be used solely for service-related communications and will not be used or shared for marketing purposes.
3.3. You can opt out of receiving SMS messages at any time by replying STOP.
3.4. For assistance, reply HELP or contact us using the information below.
4.0 Information Sharing
4.1. We do not sell, rent, or share your personal information, including your mobile number, with third parties or affiliates for marketing or promotional purposes.
4.2. We may share information only as necessary to:
– Provide services (e.g., communications providers, field technicians, or project partners)
– Comply with legal obligations
– Protect our rights, property, or security, including responding to legal claims or preventing fraud or misuse.
5.0 Data Security
5.1. We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
6.0 Your Options
6.1. Opt out of SMS communications at any time by replying STOP
6.2. Contact us to update or request deletion of your information
7.0 Contact Information
7.1. If you have any questions about this Privacy Policy or your information, please contact us:
BTS Enterprises, Inc.
302.428.6080
info@btstechsmart.com
www.btstechsmart.com
8.0 Changes to This Policy
8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
